If you’re ready to delete or cancel your Topstep account, whether it’s a Trading Combine subscription or closing your account entirely, this guide will walk you through the process. Follow these steps to ensure you handle everything properly.
Overview Table: Steps to Delete or Cancel Your Topstep Account
Step | Action |
---|---|
Step 1 | Log in to your Topstep dashboard |
Step 2 | Go to “My Profile” and then “Billing” |
Step 3 | Cancel the subscription via the vertical dots |
Step 4 | Confirm the cancellation or close the account immediately |
Step 5 | Contact support for full account deletion |
Detailed Steps to Delete or Cancel Your Topstep Account
Step 1: Log in to Your Topstep Dashboard
- Visit Topstep: Navigate to the Topstep website and log in using your credentials.
- Go to Your Dashboard: Once logged in, head over to your personal dashboard, where you manage your account and subscriptions.
Step 2: Access “My Profile” and “Billing”
- Find My Profile: On your dashboard, click on the My Profile section.
- Go to Billing: Under your profile, navigate to the Billing section where you can view all your active subscriptions.
Step 3: Cancel the Subscription via the Vertical Dots
- Hover Over the Active Account: In the billing section, hover over the subscription or active account you want to cancel.
- Click the Three Vertical Dots: On the right-hand side, you’ll see three vertical dots next to the subscription. Click on them to open more options.
- Select “Cancel Subscription”: Choose the Cancel Subscription option from the dropdown list. You’ll be prompted to provide a reason for your cancellation.
Step 4: Confirm the Cancellation or Close the Account Immediately
- Review Cancellation Options: After choosing to cancel, you’ll see a confirmation screen showing when your account will be officially closed.
- Immediate Closure Option: If you want your Trading Combine or account closed immediately, select Cancel & Close Immediately to remove it from your dashboard instantly.
- Finish Confirmation: Once you confirm, your subscription will be canceled, and you’ll see the final date of your access.
Step 5: Contact Support for Full Account Deletion
If you want to fully delete your Topstep account, including removing all personal data and completing any outstanding issues, you will need to reach out to support directly.
- Send an Email: Contact Topstep customer support by emailing support@topstep.com. In your email, request the complete deletion of your account.
Example Email:
Subject: Request for Full Account Deletion
Dear Topstep Support,
I would like to request the full deletion of my Topstep account, including any personal data associated with it. Below are my account details:
- Username: [Your Username]
- Email Address: [Your Account Email]
Please confirm once the deletion process has been completed. Thank you for your assistance.
Best regards,
[Your Full Name]
- Wait for Confirmation: Topstep support will respond to confirm that your account has been deleted.
Important Considerations
- Subscription Cancellations: Canceling your subscription will not immediately delete your account. It will cancel the renewal of your current subscription, but you’ll still have access until the end of your billing period unless you choose Cancel & Close Immediately.
- Full Deletion: For full account deletion, ensure you email support directly.
What is Topstep?
Topstep is a trading platform that provides traders with an opportunity to trade futures in a simulated environment, earn funding, and develop trading skills. Through the Trading Combine, users can prove their skills and gain access to real capital. If you’re done using the platform and no longer wish to keep your account, follow the steps above to cancel and delete it.
Conclusion
Canceling your Topstep subscription and deleting your account is a simple process, but it requires a few steps to ensure everything is done properly. Whether you only want to cancel your Trading Combine subscription or completely remove your data from the platform, this guide will help you get the job done.
Disclaimer
This guide provides general instructions on how to delete or cancel your Topstep account. Always refer to Topstep’s official website or customer support for the most up-to-date information.