How to delete your Zoosk account?

If you’ve decided to delete your Zoosk account, whether because you’ve found someone special or simply want to take a break from online dating, this guide will help you through the process. Zoosk offers two options: deactivating your account or permanently deleting it. Below, we’ll walk you through both options and provide detailed steps for each.

Quick Steps to Delete Your Zoosk Account

Detailed Steps to Delete Your Zoosk Account

Step 1: Log in to Your Zoosk Account

To begin the process, you’ll need to log in to your Zoosk account either through the website or the mobile app.

• On a Desktop: Go to Zoosk.com and enter your login credentials.
• On Android: Open the Zoosk app on your phone and tap the menu icon (three horizontal lines) in the top-left corner.

Step 2: Go to Account Settings

Once logged in, follow the steps below:

• On a Desktop:
  1. Click on the Settings option from the menu on the left side of the screen.
  2. Under Account, select Account Status.
• On Android:
  1. Tap the gear icon at the top of the screen to go to Settings.
  2. Select Account, then tap Account Status.

Step 3: Deactivate or Delete Your Account

You have two options to manage your account: deactivate or permanently delete it.

Option 1: Deactivate Your Account

• On a Desktop:
  1. In Account Status, click Deactivate Account.
  2. Choose a reason for deactivating your account and click Continue Deactivation.
  3. Confirm your decision by clicking Deactivate Account.
• On Android:
  1. Tap Deactivate under Account Status.
  2. Choose a reason for deactivating your account.
  3. Confirm by selecting Continue.

Note: Deactivating your account hides your profile from other members, but it keeps your profile, connections, and message history intact for when you want to return.

Option 2: Permanently Delete Your Account

If you want to delete your Zoosk account permanently, you’ll need to contact Zoosk’s Customer Success Team. Keep in mind that this process is irreversible.

1. Send an email to support@zoosk.com requesting the permanent deletion of your account.
2. You should receive a response within 24 hours confirming that your account has been successfully deleted.

What Happens After You Delete or Deactivate Your Zoosk Account?

Deactivation:

• Your profile will be hidden from other users.
• You will lose access to your subscription benefits (if any), without a refund.
• You can reactivate your account by logging back in, but your previous subscription benefits may not be restored.

Permanent Deletion:

• Deleted data: Your profile data, communication history, and personal information will be permanently removed from the platform.
• Kept data: Purchase records and correspondence with Zoosk’s customer support team will be retained for operational and legal reasons.

About Zoosk

Zoosk is an online dating platform that connects singles from around the world. It offers a mix of traditional profile-based matching and behavioral matchmaking technology to help users find potential matches based on their interactions on the platform. Whether you’re looking for casual dating or something more serious, Zoosk provides various features to assist users in finding connections.

Conclusion

Deleting your Zoosk account is a simple process, but make sure you know whether you want to deactivate or permanently delete your account. If you’re unsure, deactivation might be the better option as it allows you to return at a later time without losing your data. If you’re certain you want to permanently delete your account, contacting Zoosk’s Customer Success Team is the final step.

Disclaimer

This guide is designed to help users understand how to delete or deactivate their Zoosk account. The information provided is based on Zoosk’s current processes. Please check Zoosk’s official website or contact their customer support for the most up-to-date instructions.