MagicJack is an internet phone home service. But if you want to close your account, you’ll find out that it’s not that easy. The reason: After several minutes of searching in the settings and privacy policy, I contacted the customer service. They explained that people who want to close their account, can only do that by phone.
So I’ll show you below the result of my quest to delete my MagicJack account:
1 Account can be deleted on request by calling them on 1-844-866-2442 (inside U.S.) or 1-561-594-9925 (outside U.S.) and choosing option #3
Or at least, that’s the clear answer I received from their customer care team when I asked the Privacy team how to delete my account.
2 To be sure, I double checked with the support team on live chat
and they confirmed me that if someone wants to remove his/her account, he/she will need to call the customer care team (and so there’s NO online removal option)
✅ Result
They might be asking you on the phone why you want to remove the account (e.g. because you’re simply not using it anymore) and run an identity check on you. After that, they will close the account for you.
Source (and thanks to): Customer care team of MagicJack
Thank you for this. Saved me the trouble. Made a call and in less than 3 minutes it was done. Thanks a million
Juan….what number did you call? I just called Magicjack and was told it would cost $100 to delete this account that I have never used in 10 years. My account does say “inactive” but still get constant emails regarding voice mail calls from a school system when school is cancelled…..this tells me someone else has this number $100…really????
I guess I will just stick with “inactive”.