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How to delete your StubHub account

Whether you no longer need your StubHub account or are simply looking to clear your online presence, deleting your StubHub account is a straightforward process. In this guide, we’ll walk you through the necessary steps to delete your account. We’ll also cover important details to keep in mind before taking this action, such as the impact on your ticket orders and personal data.

Overview Table: StubHub Account Deletion Process

StepAction RequiredTime to Complete
Login to Your StubHub AccountAccess StubHub via the website or app and log in with your credentials1-2 minutes
Navigate to SettingsGo to your profile, select ‘Settings’, and then ‘Contact’1 minute
Request Account DeletionSelect ‘Delete My Account’, review the notice, and confirm2-3 minutes
Wait for ConfirmationYour account will be deleted after confirmationUp to 30 days for full deletion

How to Delete Your StubHub Account: Step-by-Step

Step 1: Log into Your StubHub Account

The first step in deleting your StubHub account is to log in.

  1. Visit the StubHub Website: Open your browser and go to StubHub.
  2. Log in to Your Account: Enter your email and password to access your account. If you’re using the StubHub app, open the app and tap on My Tickets, then log in.

Step 2: Access Your Account Settings

Once logged in, navigate to the settings page where you can manage your account.

  1. Go to Profile: From the website, click on your profile icon in the top right corner and select Settings from the dropdown menu. On the app, go to My Tickets and tap on the first dropdown menu, then select Settings.
  2. Select the Contact Tab: On the website, go to the Contact tab. On the app, tap the second dropdown menu to find this option.

Step 3: Request Account Deletion

After accessing the account settings, you can proceed with the deletion request.

  1. Select ‘Delete My Account’: Scroll to find the option labeled Delete My Account.
  2. Review the Deletion Notice: StubHub will provide important information regarding the deletion of your account, including the fact that once deleted, you cannot recover any information tied to the account.
  3. Confirm Deletion: If you still wish to proceed, click Delete My Account to finalize your request.

Step 4: Wait for Confirmation

After submitting your deletion request:

  • Processing Time: Your account deletion request will be processed, and it may take up to 30 days for the deletion to be fully completed.
  • Access After Deletion: Once your account is deleted, all associated data, including your purchase history, tickets, and personal details, will be permanently removed from StubHub’s system.

Things to Know Before Deleting Your StubHub Account

  • Active Orders: If you have any pending orders or sales, make sure to complete or cancel them before deleting your account.
  • No Reversal: Once your account is deleted, you cannot recover any data, including past purchases or ticket history.
  • Privacy Policy: StubHub’s privacy policy explains how your personal data is handled, and you can request more information about your data by visiting their Privacy Notice at the bottom of any page on their site.

Conclusion

Deleting your StubHub account is a simple process that you can complete through the website or app. However, make sure you understand that all data associated with the account, including your ticket history, will be permanently removed. Follow the steps in this guide to successfully delete your account, and be patient as the deletion process may take up to 30 days.

Disclaimer

This guide is based on the latest available information from StubHub. Please refer to StubHub’s official resources for the most up-to-date instructions on managing and deleting your account.

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