How to delete your Tidal account

Deleting your Tidal account is a straightforward process, but it’s important to know what happens when you do so. Whether you’re moving to another platform or simply no longer using Tidal, this guide will walk you through the steps to delete your account and make sure you don’t face any unexpected charges afterward.

Overview Table: Tidal Account Deletion Methods

How to Delete Your Tidal Account

Step 1: Understand What Happens When You Delete Your Account

Before you delete your Tidal account, be aware of the following:

• Immediate Loss of Access: Once your account is deleted, you will no longer have access to Tidal’s streaming services, playlists, or personal settings.
• Permanent Deletion of Data: Your playlists, favorites, listening history, and profile information will be permanently deleted and cannot be recovered.
• Subscription and Billing: Any remaining subscription period will be forfeited, and you may not be eligible for a refund. Refer to Tidal’s refund policy for details.
• No Future Promotions: After deleting your account, you will no longer be eligible for future promotions or free trials.
• Cancel Subscription Separately: If your subscription is managed through a third party (such as Apple, Google, or a telecom provider), you must cancel it separately before deleting your account.

Step 2: Delete Your Tidal Account via Mobile (iOS/Android)

1. Open the Tidal App: Launch the Tidal app on your iPhone or Android device.
2. Go to Settings: Tap on the settings icon, usually located in the top-right corner of the screen.
3. Manage Account: Scroll down to the Manage Account section.
4. Delete Account: Select the Delete Account option and follow the on-screen instructions to confirm your choice.Note: Ensure that you are logged into the correct Tidal account before proceeding with the deletion.

Step 3: Delete Your Tidal Account via Web Browser

If you prefer using a browser, you can delete your account from the Tidal website:

1. Go to Tidal’s Website: Visit account.tidal.com and log in with your Tidal credentials.
2. Navigate to Profile: Once logged in, go to the Profile section of your account settings.
3. Delete Account: Look for the Delete Account option, click it, and follow the prompts to permanently delete your account.

Step 4: Cancel Subscription Before Deleting Account

If you manage your Tidal subscription through a third-party provider like Apple, Google, or a telecom company, deleting your Tidal account will not automatically cancel your subscription. Follow these steps to cancel:

• Apple Subscription: Cancel through your Apple ID settings.
• Google Subscription: Cancel through your Google Play Store account.
• Telecom Subscription: Contact your telecommunications provider directly.

Step 5: Contact Tidal Support (If Necessary)

In some cases, you may not be able to complete the self-service deletion process. For example, if your account has no associated email address, or if you no longer have access to the email linked to your Tidal account, you will need to contact Tidal Support.

1. Visit the Tidal Support Page.
2. Submit a request to delete your account, including your Player ID or any other identifying information.
3. Wait for Tidal to verify your identity and confirm the deletion.

Tidal Support may take some time to process your request, depending on the complexity of your case.

Conclusion

Deleting your Tidal account is a simple process, but make sure to cancel any third-party subscriptions first to avoid unwanted charges. Once deleted, your playlists, favorites, and profile data are gone permanently. Follow the steps above for mobile, web, or manual deletion through Tidal Support to ensure a smooth process.

Disclaimer

This guide is accurate as of the time of writing. Tidal may update its policies and processes, so always check the official Tidal help resources for the latest information on account management and deletion.